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Viewing posts about: Reputation Management

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Are Electric Car Brands Rated Worse Than Traditional Gas Cars?

7 min read | February 29, 2024
Uncover how EV brands stack up in the automotive industry with these unique insights from customer review data.
Emily Keenan Content Marketing Specialist

What Are Customers Talking About Most When Reviewing Car Dealerships?

12 min read | February 26, 2024
We found the five main categories that automotive customers care about. Learn how to utilize this information to improve your business operations.
Ellie Guyon Review Response Specialist

Will Offering Deals on Cars Increase Your Dealership’s Rating?

6 min read | February 23, 2024
Discover the impact of deals on dealership star ratings and learn strategies to enhance the customer experience.
Emily Keenan Content Marketing Specialist

Do Automotive Brands' Super Bowl Ads Match Their Online Reputations?

7 min read | February 15, 2024
Four automakers signed the $7M check for an ad slot last night: Toyota, BMW, Kia and Volkswagen. Does their customer feedback support their ad ambitions?
Jake Hughes Director of Marketing

How to Repair Your Company's Online Reputation Performance

9 min read | December 20, 2023
Learn about the metrics that contribute to your company's online reputation performance and use these strategies to manage or repair how you score.
Jake Hughes Director of Marketing

How to Set Up Google Alerts (And Why You Should)

7 min read | September 28, 2023
Creating Google Alerts is an important first step in any reputation management strategy. Learn to manage and customize alerts for brand monitoring and more.
Jane Garfinkel Product Manager

Roomster Settlement: The FTC Cracks Down on Apartment Reviews

10 min read | September 22, 2023
Breaking down the FTC rules on reviews and what the Roomster case means for multifamily marketing professionals.
Keaton Smith Content Marketing Specialist

Common Google Business Profile Access Issues and What to Do About Them

8 min read | September 7, 2023
Managing GBP access can be challenging. Understanding the steps and what to do if your account ownership is in the wrong hands is crucial. Whether reclaiming access, handling...
Heather Zambarano Review Response Specialist

How to Increase Your Google Star Rating via Reviews

15 min read | August 31, 2023
How do you increase your business's Google star rating using reviews? These key points will help activate the voice of happy customers while reducing negative commentary.
Jake Hughes Director of Marketing

20 Consequences of Buying Fake Online Reviews

10 min read | August 24, 2023
Buying fake reviews is never a good idea. Laws are changing, the downsides are many, and it's important to know the risks. You're better than that.
Dave Pye Director of Search

The Most Common Negative Reviews For Auto Dealerships and How to Handle Them

12 min read | August 4, 2023
Explore effective strategies for responding to common negative reviews within the auto world, turning challenges into opportunities for growth and improvement. Here are the...
Emily Keenan Content Marketing Specialist

AI for Review Response in Automotive: Pitfalls, Best Practices & Examples

19 min read | July 20, 2023
Can AI be trusted as a solution to the time-consuming task of responding to customer reviews? Or should human approval remain part of the process?
Dave Pye Director of Search

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