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Feedback Fatigue: Using Reviews Beyond the Rating ft. Faith Barker

6 min read | October 1, 2024
Learn how Faith Barker, Marketing Manager at Trilogy Real Estate Group, leverages customer feedback to drive business growth in S1 E1 of Feedback Fatigue.
Emily Keenan Content Marketing Specialist

Harnessing Customer Reviews for Business Growth

10 min read | September 20, 2024
Discover how leveraging customer reviews can transform your business operations, improve customer satisfaction, and drive growth.
Emily Keenan Content Marketing Specialist

When to Use Reviews vs. Surveys for Multifamily Resident Feedback

11 min read | September 6, 2024
Multifamily resident feedback: Learn when to use reviews vs. surveys in property management. Improve satisfaction with targeted feedback tools.
Kyle Gagnon Kyle Gagnon

Leverage UGC for Multi-Location Corporate Reputation Management

10 min read | August 30, 2024
Learn how User-Generated Content (UGC) can enhance multi-location corporate reputation management. Discover UGC types and strategies to boost your brand.
Nick Ciufo Nick Ciufo

Less Is More: The Case for a Google-First Review Strategy

5 min read | August 20, 2024
A Google-first review strategy is crucial for business success. Learn how reviews impact SEO and why focusing on Google yields better results.
Kyle Gagnon Kyle Gagnon

How to Find the Right Reputation Management Company

17 min read | August 15, 2024
How do you choose the best reputation management company? Here are the details to consider when selecting software or a service.
Keaton Smith Content Marketing Specialist

A Data-Driven Approach to Maximizing Positive and Minimizing Negative Reviews

7 min read | July 23, 2024
Strategies to maximize positive feedback and minimize negative impact. Delve into data-driven tips for building a stronger online reputation.
Nick Ciufo Nick Ciufo

Short-Term Vs. Long-Term Reputation Management Strategies

7 min read | July 22, 2024
Learn to balance short and long-term brand management strategies, then apply these effective tips and tactics to improve your online reputation.
Emily Keenan Content Marketing Specialist

How Reputation Management Can Drive Advocacy & Power the Flywheel

11 min read | July 15, 2024
Learn how Hubspot's Flywheel marketing model for growth can be powered by reputation management and complimented by content and the Brand Mosaic concept.
Jake Hughes Director of Marketing

3 Reasons Prospects Don’t Trust Your Reviews

5 min read | July 10, 2024
Why prospects might not trust your reviews and how to build credibility. Personalize responses, maintain review frequency and embrace negative feedback for authentic trust...
Ellie Guyon Review Response Specialist

What is the Ideal Average Google Review Star Rating?

7 min read | June 28, 2024
Is 5/5 the average Google review star rating your business should be shooting for? Learn to manage expectations and how customers interpret different levels.
Jane Garfinkel Product Manager

How to Report a Google Review

18 min read | June 20, 2024
How do you report / remove a Google review? How should you time responses and follow-up appeals? Our hands-on experience will give you a fighting chance.
Jane Garfinkel Product Manager

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