Smart dealers build their reputations using data-driven strategies. Learn to maximize positive reviews and minimize negative feedback in automotive sales and service.
Four automakers signed the $7M check for an ad slot last night: Toyota, BMW, Kia and Volkswagen. Does their customer feedback support their ad ambitions?
Discover the driving forces behind automotive customer reviews with these 5 standout stats from Widewail’s 2023 Voice of the Customer Report, which analyzes review data to...
Widewail’s first annual Voice of the Customer Report dives deep into the minds of today’s automotive customers. The report utilizes Widewail’s extensive dataset combined with...
Explore effective strategies for responding to common negative reviews within the auto world, turning challenges into opportunities for growth and improvement. Here are the...
Reputation management strategy should not be overlooked in the chaos of management change. These tactics build trust and can make a transition successful.
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