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Artificial Intelligence

The Evolution of Feedback: From Anecdotes to AI-Driven Insights

6 min read | February 4, 2025
Explore how AI revolutionizes customer feedback analysis, from traditional methods to real-time insights that drive growth.
Nick Ciufo Nick Ciufo
Reputation Management

AI Customer Intelligence: A Complete Guide to Understanding Your Customers

10 min read | January 24, 2025
Learn how to leverage AI tools for deeper customer insights. Discover practical strategies for using artificial intelligence to better understand and serve your customers.
Ellie Guyon Review Response Specialist
Reputation Management

Why Benchmark? A Data-Driven Approach to Reputation Management

6 min read | January 23, 2025
Learn how AI industry benchmarking drives reputation management success. Discover key metrics, competitive analysis, and strategies for outperforming competitors.
Emily Keenan Content Marketing Specialist
Review Response

Pros and Cons of Google Review Response Automation and AI

18 min read | September 18, 2024
Contrary to popular belief, a managed customer review response service will scale better than an automated solution or AI. Automated products will work well for positive...
Jake Hughes Director of Marketing
Artificial Intelligence

Improve Products and Services with AI Customer Insight Analysis

9 min read | August 29, 2024
Learn how leveraging AI can distill customer feedback analysis and enhance your products and/or services.
Ellie Guyon Review Response Specialist
Reputation Management

A Data-Driven Approach to Maximizing Positive and Minimizing Negative Reviews

7 min read | July 23, 2024
Strategies to maximize positive feedback and minimize negative impact. Delve into data-driven tips for building a stronger online reputation.
Nick Ciufo Nick Ciufo
Artificial Intelligence

10 Real-World Examples of AI-Powered Sentiment Analysis

12 min read | May 31, 2024
See real-world examples of how businesses across industries use AI sentiment analysis to inform their decisions and marketing strategies.
Nick Ciufo Nick Ciufo
Reputation Management

How AI is Transforming Online Reviews into Actionable Business Intelligence

7 min read | May 17, 2024
Learn how AI is revolutionizing the way businesses extract valuable insights from online reviews to turn customer feedback into actionable intelligence.
Kyle Gagnon Kyle Gagnon
Artificial Intelligence

AI for Review Response in Automotive: Pitfalls, Best Practices & Examples

19 min read | July 20, 2023
Can AI be trusted as a solution to the time-consuming task of responding to customer reviews? Or should human approval remain part of the process?
Dave Pye Director of Search
Review Response

Is AI/ChatGPT Capable of Customer Review Response?

9 min read | May 10, 2023
Can the latest AI developments respond to reviews for your business? Here are some benefits, Google guidelines and limitations of AI for review management.
Emily Keenan Content Marketing Specialist
News

Widewail Adds ChatGPT/AI to its Auto Dealer Reputation Management Suite of Solutions

3 min read | April 3, 2023
The addition of ChatGPT/AI brings efficiency gains and reporting capabilities, suggesting review response content and powering dealer insights.
Team Widewail Team Widewail
News

PRESS RELEASE: Widewail Adds ChatGPT/AI to its Review Response Suite of Solutions

3 min read | March 30, 2023
The addition of ChatGPT/AI brings efficiency gains and reporting capabilities, suggesting review response content and powering business insights.
Team Widewail Team Widewail

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