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Review Response

5 Non-Negotiable Review Response Rules

6 min read | June 28, 2024
Effectively manage your business's online reputation with these review response best practices.
Ellie Guyon Review Response Specialist
Reputation Management

What is the Ideal Average Google Review Star Rating?

7 min read | June 28, 2024
Is 5/5 the average Google review star rating your business should be shooting for? Learn to manage expectations and how customers interpret different levels.
Jane Garfinkel Product Manager
Property Management

Renewal Realities and Strategies for Effective Multifamily Retention

7 min read | June 25, 2024
Improve your online multifamily reputation strategy and gain insight into what impacts resident renewal decisions.
Ellie Guyon Review Response Specialist
Automotive

Analyzing the Customer Experience: What Makes Dealerships Stand Out?

7 min read | June 25, 2024
Discover key findings and drivers of customer satisfaction from the Automotive Experience Leaders Report
Emily Keenan Content Marketing Specialist
Trust Marketing

Google Local Service Ads - Eligibility, Verification and Best Practices

13 min read | June 25, 2024
Google Local Service Ads - learn about review minimums, eligibility, verification, optimization tips, and how they differ from Google Search Ads.
Dave Pye Director of Search
Property Management

Prioritizing the Move-In Stage for Long-Term Multifamily Success

7 min read | June 21, 2024
Learn how optimizing the move-in stage of the resident lifecycle can boost your multifamily community's online reputation.
Nick Ciufo Nick Ciufo
Reputation Management

How to Report a Google Review

18 min read | June 20, 2024
How do you report / remove a Google review? How should you time responses and follow-up appeals? Our hands-on experience will give you a fighting chance.
Jane Garfinkel Product Manager
Reputation Management

How Residential Tours Can Help Drive Positive Reviews

7 min read | June 14, 2024
Hone your multifamily marketing and review generation strategies during the tour stage of the resident lifecycle.
Ellie Guyon Review Response Specialist
Property Management

Maintenance Sentiment Analysis for Multifamily Reputation Management

7 min read | June 6, 2024
How to leverage key moments in the resident lifecycle to improve your multifamily reputation.
Emily Keenan Content Marketing Specialist
Reputation Management

10 Online Reputation Management Metrics You Should Start Tracking Today

14 min read | June 6, 2024
Learn why the ongoing monitoring of these reputation management-related metrics is an opportunity which should not be overlooked. But often is.
Jane Garfinkel Product Manager
Artificial Intelligence

10 Real-World Examples of AI-Powered Sentiment Analysis

12 min read | May 31, 2024
See real-world examples of how businesses across industries use AI sentiment analysis to inform their decisions and marketing strategies.
Nick Ciufo Nick Ciufo
Review Response

20 Lessons After Responding to 1,000,000 Online Reviews

18 min read | May 28, 2024
Jane, Responder and first employee at Widewail, has responded to over 50,000 reviews on behalf of our customers. Here are 20 of her favorite lessons and tactics you can...
Jane Garfinkel Product Manager

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.