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Feedback Fatigue: Using Reviews Beyond the Rating ft. Faith Barker

6 min read | October 1, 2024
Learn how Faith Barker, Marketing Manager at Trilogy Real Estate Group, leverages customer feedback to drive business growth in S1 E1 of Feedback Fatigue.
Emily Keenan Content Marketing Specialist

10 Examples of Customer Video Testimonials Being Used Online

19 min read | September 27, 2024
To highlight the power of video, we're showcasing real-world of examples of video testimonials used on local businesses' Facebook pages, websites, and more.
Emily Keenan Content Marketing Specialist

Harnessing Customer Reviews for Business Growth

10 min read | September 20, 2024
Discover how leveraging customer reviews can transform your business operations, improve customer satisfaction, and drive growth.
Emily Keenan Content Marketing Specialist

Pros and Cons of Google Review Response Automation and AI

18 min read | September 18, 2024
Contrary to popular belief, a managed customer review response service will scale better than an automated solution or AI. Automated products will work well for positive...
Jake Hughes Director of Marketing
SEO

How to Sync Bing Places for Business with GBP for Local SEO Success

7 min read | September 17, 2024
Learn how to sync Bing Places for Business with your GBP with this step-by-step guide. Boost local SEO and online visibility for your business.
Emily Keenan Content Marketing Specialist

When to Use Reviews vs. Surveys for Multifamily Resident Feedback

11 min read | September 6, 2024
Multifamily resident feedback: Learn when to use reviews vs. surveys in property management. Improve satisfaction with targeted feedback tools.
Kyle Gagnon Kyle Gagnon

Leverage UGC for Multi-Location Corporate Reputation Management

10 min read | August 30, 2024
Learn how User-Generated Content (UGC) can enhance multi-location corporate reputation management. Discover UGC types and strategies to boost your brand.
Nick Ciufo Nick Ciufo

Improve Products and Services with AI Customer Insight Analysis

9 min read | August 29, 2024
Learn how leveraging AI can distill customer feedback analysis and enhance your products and/or services.
Ellie Guyon Review Response Specialist

CEO Check-In: 3 Reputation Trends Going Into Q4

6 min read | August 28, 2024
Centralization, distrust, and free text analysis.
Jake Hughes Director of Marketing
SEO

Property Managers: Are You Using Keywords in Resident Review Replies?

12 min read | August 28, 2024
Learn how to strategically use keywords in resident review replies to enhance your property's visibility and reputation. Boost your local SEO with targeted keyword...
Dave Pye Director of Search

Less Is More: The Case for a Google-First Review Strategy

5 min read | August 20, 2024
A Google-first review strategy is crucial for business success. Learn how reviews impact SEO and why focusing on Google yields better results.
Kyle Gagnon Kyle Gagnon

How to Find the Right Reputation Management Company

17 min read | August 15, 2024
How do you choose the best reputation management company? Here are the details to consider when selecting software or a service.
Keaton Smith Content Marketing Specialist

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.