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Yext Review Response Features | Yext vs. Widewail

5 min read | February 10, 2020
How do Widewail and Yext compare? In short, Yext is a software platform, Widewail is a managed service. Read for a full comparison of the two businesses’ product offerings.
Jane Garfinkel Product Manager

Not Recommended Yelp Reviews - How Yelp Filters Reviews

4 min read | January 30, 2020
Yelp filters reviews for a number of reasons, meaning that some of your positive reviews could end up on a separate page. In this blog post we discuss Yelp's Not Currently...
Jane Garfinkel Product Manager

Why do customers write reviews in 2020

3 min read | January 22, 2020
Why do customers write reviews? In short, to inform future customers and reward businesses that have treated them well. What does this mean for your business?
Jake Hughes Director of Marketing

Social Engagement Beyond Online Reviews

5 min read | January 10, 2020
In a previous blog post, we discussed why local businesses should care about social engagement. To put it simply, maintaining an active social presence is an awesome source...
Jake Hughes Director of Marketing

How Do I Get A Yelp Sticker For My Business?

4 min read | January 3, 2020
A great rating on Yelp is a huge boost for businesses. To encourage customers to post reviews, request a Yelp sticker to put up at your store.
Jake Hughes Director of Marketing

How to Set Up Google My Business - Complete Guide

4 min read | December 11, 2019
Having a Google My Business page is vital for businesses looking to improve their local SEO ranking and get a shot at that top spot. Luckily, setting up a GMB page is free...
Jake Hughes Director of Marketing

How to Remove Fake Google Reviews

6 min read | October 21, 2019
Fake reviews can damage your rating and your reputation. The next time you receive a fake review on Google, follow these steps to address it and potentially get it removed.
Jane Garfinkel Product Manager

5 Reasons Why Employee Engagement Matters

4 min read | October 18, 2019
Currently, the engagement rate of U.S. employees is only 34%. In this article, we discuss five reasons why businesses should work to change this statistic.
Jane Garfinkel Product Manager

8 Surprisingly Effective Online Reputation Management Tips

5 min read | October 3, 2019
Have you lived through an online brand reputation crisis at your business? If so, you know how important it is to be prepared. Take a look at Widewail's guide to online...
Jane Garfinkel Product Manager

Why Local Businesses Need Social Engagement

6 min read | September 17, 2019
Interacting with your customers online does more than provide stellar service. Read our ten reasons why you should care about social engagement.
Jane Garfinkel Product Manager

4 Ways an Omni-channel Approach Will Benefit Your Business

5 min read | September 5, 2019
We explain 4 ways the omni-channel approach to customer communications benefits businesses. With the right communication channels, you can deliver a seamless experience.
Jane Garfinkel Product Manager

An Afternoon at Amazon 4-star: A Review

7 min read | August 22, 2019
Read about Widewail Founder and CEO Matt Murray's trip to the Amazon 4-star store in NYC, which only sells items that rank 4-stars or higher on Amazon.com.
Jane Garfinkel Product Manager

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