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Widewail Blog

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Why Local Businesses Need Social Engagement

6 min read | September 17, 2019
Interacting with your customers online does more than provide stellar service. Read our ten reasons why you should care about social engagement.
Jane Garfinkel Product Manager

4 Ways an Omni-channel Approach Will Benefit Your Business

5 min read | September 5, 2019
We explain 4 ways the omni-channel approach to customer communications benefits businesses. With the right communication channels, you can deliver a seamless experience.
Jane Garfinkel Product Manager

An Afternoon at Amazon 4-star: A Review

7 min read | August 22, 2019
Read about Widewail Founder and CEO Matt Murray's trip to the Amazon 4-star store in NYC, which only sells items that rank 4-stars or higher on Amazon.com.
Jane Garfinkel Product Manager

7 Ways Customer Engagement is Transforming in 2019

5 min read | August 12, 2019
Check out Widewail's 7 customer engagement trends for 2019 in our latest blog post today.
Jane Garfinkel Product Manager

11 Tips For Protecting Your Brand Online

5 min read | August 1, 2019
Take control of your online reputation and brand today with the help of our 11 tips.
Jane Garfinkel Product Manager

Write Amazing Google Reviews With This Simple Process

4 min read | July 29, 2019
If you want to write an effective Google review for your favorite, or least favorite, business, read these tips.
Jane Garfinkel Product Manager

Widewail Turns One

6 min read | July 24, 2019
Read the latest blog post from Widewail's CEO and Founder Matt Murray on the one year anniversary of our company!
Jane Garfinkel Product Manager

5 Key Factors That Drive Customer Loyalty

5 min read | July 9, 2019
What turns a one-time guest into a longtime patron? Read our 5 factors that can create a loyal customer base, reduce marketing costs and more.
Jane Garfinkel Product Manager

How to Respond to Reviews (Plus Examples)

5 min read | June 26, 2019
There are eight different ways to respond to online reviews and the team at Widewail has ranked them from worst to best. Read our post today!
Jane Garfinkel Product Manager

10 Simple Ways to Increase Facebook Engagement

5 min read | June 17, 2019
Facebook is one of the most important forms of marketing for local businesses. If you’re looking to increase your Facebook engagement, the team at Widewail has these ten easy...
Jane Garfinkel Product Manager

Why Do Customers Leave Negative Reviews? A Study

5 min read | June 5, 2019
What do customers say is the key to satisfaction and increased loyalty? Why do customers leave negative reviews? We reveal some answers on our blog.
Matt Murray Founder & CEO

Why You Need to Answer your Google Q&A's

4 min read | May 29, 2019
Read the latest from Widewail about our 4 reasons to start monitoring and answering your Q&A section of Google My Business today.
Jane Garfinkel Product Manager

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.