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How to Respond to Reviews (Plus Examples)

5 min read | June 26, 2019
There are eight different ways to respond to online reviews and the team at Widewail has ranked them from worst to best. Read our post today!
Jane Garfinkel Product Manager

10 Simple Ways to Increase Facebook Engagement

5 min read | June 17, 2019
Facebook is one of the most important forms of marketing for local businesses. If you’re looking to increase your Facebook engagement, the team at Widewail has these ten easy...
Jane Garfinkel Product Manager

Why Do Customers Leave Negative Reviews? A Study

5 min read | June 5, 2019
What do customers say is the key to satisfaction and increased loyalty? Why do customers leave negative reviews? We reveal some answers on our blog.
Matt Murray Founder & CEO

Why You Need to Answer your Google Q&A's

4 min read | May 29, 2019
Read the latest from Widewail about our 4 reasons to start monitoring and answering your Q&A section of Google My Business today.
Jane Garfinkel Product Manager

BMW & MINI Endorsement

2 min read | May 14, 2019
Widewail is now endorsed by BMW and MINI as part of their Certified Social Media & Reputation Management programs. Contact us today!
Jane Garfinkel Product Manager

The Truth About Review Gating: What It Means For Your Business

3 min read | April 22, 2019
Is your business concerned about online reputation management? Read more about review gating and why you should avoid it.
Jane Garfinkel Product Manager

What are the Benefits of Online Engagement for Your Business?

5 min read | April 15, 2019
Learn why online engagement is a vital tool for not only learning about your customers but also how to earn their business. Keep the conversation open!
Jane Garfinkel Product Manager

Online Reputation Management: What We Learned After Responding to 10,000 Reviews

7 min read | February 25, 2019
After 10,000 reviews, our CEO/Founder Matt Murray shares what our team has learned about online reviews. Check it out today!
Matt Murray Founder & CEO

How to Remove a Negative Review on Facebook

3 min read | December 17, 2018
Click here to read about situations that require deleting Facebook reviews, now called recommendations from the team at Widewail.
Jane Garfinkel Product Manager

Online Review Management: Get to Know Your Review Sites

7 min read | December 3, 2018
Online reputation management starts with reviews, the most important local SEO ranking factor. Learn more about a few popular online review sites today.
Jane Garfinkel Product Manager

Celebrating Small Business Saturday

5 min read | November 19, 2018
In honor of Small Business Saturday, we have spotlighted three small businesses who are mastering customer engagement. Check it out today!
Jane Garfinkel Product Manager

The Changing Face of Customer Service

4 min read | November 12, 2018
How can you stay competitive as customer service changes? Read our advice on how to up your stakes with online reputation management.
Jane Garfinkel Product Manager

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