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Google My Business During COVID-19: What's Changed

6 min read | March 31, 2020
Google now is making ‘Google Posts’ available through the API for chain businesses and making attributes such as “Delivery Available” more prominent in the near future.
Jane Garfinkel Product Manager

Widewail vs. Reputation.com: Review Management

5 min read | March 13, 2020
Widewail vs. Reputation.com, how do the two services compare?
Jane Garfinkel Product Manager

Widewail vs. Digital Air Strike: Review Monitoring and Response

4 min read | March 9, 2020
How do Widewail and Digital Air Strike compare? In this article we dig into how the two products compare.
Jake Hughes Director of Marketing

Yext Review Response Features | Yext vs. Widewail

5 min read | February 10, 2020
How do Widewail and Yext compare? In short, Yext is a software platform, Widewail is a managed service. Read for a full comparison of the two businesses’ product offerings.
Jane Garfinkel Product Manager

Not Recommended Yelp Reviews - How Yelp Filters Reviews

4 min read | January 30, 2020
Yelp filters reviews for a number of reasons, meaning that some of your positive reviews could end up on a separate page. In this blog post we discuss Yelp's Not Currently...
Jane Garfinkel Product Manager

Why do customers write reviews in 2020

3 min read | January 22, 2020
Why do customers write reviews? In short, to inform future customers and reward businesses that have treated them well. What does this mean for your business?
Jake Hughes Director of Marketing

Social Engagement Beyond Online Reviews

5 min read | January 10, 2020
In a previous blog post, we discussed why local businesses should care about social engagement. To put it simply, maintaining an active social presence is an awesome source...
Jake Hughes Director of Marketing

How Do I Get A Yelp Sticker For My Business?

4 min read | January 3, 2020
A great rating on Yelp is a huge boost for businesses. To encourage customers to post reviews, request a Yelp sticker to put up at your store.
Jake Hughes Director of Marketing

How to Set Up Google My Business - Complete Guide

4 min read | December 11, 2019
Having a Google My Business page is vital for businesses looking to improve their local SEO ranking and get a shot at that top spot. Luckily, setting up a GMB page is free...
Jake Hughes Director of Marketing

How to Remove Fake Google Reviews

6 min read | October 21, 2019
Fake reviews can damage your rating and your reputation. The next time you receive a fake review on Google, follow these steps to address it and potentially get it removed.
Jane Garfinkel Product Manager

5 Reasons Why Employee Engagement Matters

4 min read | October 18, 2019
Currently, the engagement rate of U.S. employees is only 34%. In this article, we discuss five reasons why businesses should work to change this statistic.
Jane Garfinkel Product Manager

8 Surprisingly Effective Online Reputation Management Tips

5 min read | October 3, 2019
Have you lived through an online brand reputation crisis at your business? If so, you know how important it is to be prepared. Take a look at Widewail's guide to online...
Jane Garfinkel Product Manager

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