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Reputation Management

Feedback Fatigue: Rethinking Centralization ft. Mike DiMella

6 min read | November 19, 2024
See how Mike DiMella leverages customer feedback for business growth, operational efficiency, and enhanced customer satisfaction in the latest episode of Feedback Fatigue.
Emily Keenan Content Marketing Specialist
Automotive

10 Essential Questions for Auto Service Department Customer Surveys

6 min read | November 18, 2024
See our service department survey question recommendations to gain actionable insights for improving maintenance, repair and recall loyalty.
Emily Keenan Content Marketing Specialist
Reputation Management

Feedback Fatigue: How RangeWater Aligns Operations and Feedback ft. Dana Hill

6 min read | November 12, 2024
In S1 E7, Dana Hill uses customer feedback to drive growth, transparency, and team alignment at Rangewater Real Estate.
Emily Keenan Content Marketing Specialist

How Online Customer Service is Actually Free Marketing

8 min read | November 11, 2024
Explore how online customer service acts as free marketing, improves your online reputation, and fosters customer loyalty.
Jane Garfinkel Product Manager
Reputation Management

5 Automotive Industry Stats from Customer Review Data

9 min read | November 8, 2024
Discover the driving forces behind automotive customer reviews and survey software with these 5 stats from Widewail’s 2023 Voice of the Customer Report.
Emily Keenan Content Marketing Specialist
Enterprise

How to Use Voice of the Customer (VOC) Data for Proactive Risk Management

11 min read | November 8, 2024
Turn customer reviews into actionable insights for any industry. Use VOC report data for improved service, marketing and risk mitigation strategies.
Dave Pye Director of Search
Featured

Widewail Earns a Spot on the Inc. 5000 Vet 100 List for 2025

2 min read | November 7, 2024
Widewail, celebrates its second consecutive year on the Inc. 5000 Vet 100 list, highlighting their growth as a veteran-owned business.
Team Widewail Team Widewail
Reputation Management

Feedback Fatigue: On The Verge of Things Really Accelerating ft. Kevin Wilson

6 min read | November 5, 2024
In S1 E6, Kevin Wilson shares how feedback fuels operational success and community engagement.
Emily Keenan Content Marketing Specialist
Reputation Management

The Power of Branding in Multifamily - Multifamily Collective Podcast

8 min read | November 4, 2024
Mike Brewer of Multifamily Collective, Katie Ritter and Jake Hughes of Widewail delve into the evolving landscape of branding in multifamily real estate.
Emily Keenan Content Marketing Specialist

8 Signs Your Business Needs Online Review Management

11 min read | October 31, 2024
Check out 8 signs that your business needs reputation monitoring. Do any of them apply to you?
Jane Garfinkel Product Manager
Reputation Management

Feedback Fatigue: The Hybrid Approach to Multifamily Feedback ft. Janet Rosseth

6 min read | October 29, 2024
Explore Janet Rosseth's strategies for turning customer feedback into actionable business growth in multifamily marketing.
Emily Keenan Content Marketing Specialist
Reputation Management

Feedback Fatigue: Play to Your Strengths ft. Rebecca Smith and Ashley Stran

6 min read | October 22, 2024
Rebecca Smith and Ashley Stran discuss their dual approach to managing resident feedback in S1 E4 of Feedback Fatigue.
Emily Keenan Content Marketing Specialist

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.