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Posts by Kyle Gagnon

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About the Author

I grew up in northern Vermont before spending some time in Milwaukee and Chicago.... and then back to Milwaukee. In 2020, I returned to VT to complete a BA in Professional Writing, Editing, and Publishing. While writing and reading fiction are my favorite ways to practice, I also have experience in journalism, nonfiction, and copywriting; Widewail has been a great fit for me! Now I live in Burlington and can be found reading, writing, biking, or just lounging with our ever-growing dog collection. Feel free to reach out to me if you'd like to discuss any of my work!

When to Use Reviews vs. Surveys for Resident Feedback

7 min read | September 6, 2024
Explore the best practices for using reviews and surveys in property management. Enhance resident satisfaction with targeted feedback methods.
Kyle Gagnon Kyle Gagnon

Less Is More: The Case for a Google-First Review Strategy

5 min read | August 20, 2024
A Google-first review strategy is crucial for business success. Learn how reviews impact SEO and why focusing on Google yields better results.
Kyle Gagnon Kyle Gagnon

A Guide to Multifamily Reputation Management - Digible Dudes Podcast

5 min read | July 31, 2024
Optimize your multifamily property's online reputation with expert tips from Widewail on the Digible Dudes Podcast. Improve ratings, target key review stages, and enhance the...
Kyle Gagnon Kyle Gagnon

How AI is Transforming Online Reviews into Actionable Business Intelligence

7 min read | May 17, 2024
Learn how AI is revolutionizing the way businesses extract valuable insights from online reviews to turn customer feedback into actionable intelligence.
Kyle Gagnon Kyle Gagnon

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.