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Posts by Jane Garfinkel

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About the Author

I’m a New Jersey native who joined the Widewail team during my brief stint in Burlington. Now living in Jersey City, I currently serve as the Response Team Lead and Content Specialist. My background is in writing and my work has been published by Thrillist, Reductress, McSweeneys, The Rumpus, and more. I occasionally update my own blog No Meat, Some Potatoes, and in my free time I hang out with my dog Jake.

What are the Benefits of Online Engagement for Your Business?

5 min read | April 15, 2019
Learn why online engagement is a vital tool for not only learning about your customers but also how to earn their business. Keep the conversation open!
Jane Garfinkel Product Manager

How to Remove a Negative Review on Facebook

3 min read | December 17, 2018
Click here to read about situations that require deleting Facebook reviews, now called recommendations from the team at Widewail.
Jane Garfinkel Product Manager

Online Review Management: Get to Know Your Review Sites

7 min read | December 3, 2018
Online reputation management starts with reviews, the most important local SEO ranking factor. Learn more about a few popular online review sites today.
Jane Garfinkel Product Manager

Celebrating Small Business Saturday

5 min read | November 19, 2018
In honor of Small Business Saturday, we have spotlighted three small businesses who are mastering customer engagement. Check it out today!
Jane Garfinkel Product Manager

The Changing Face of Customer Service

4 min read | November 12, 2018
How can you stay competitive as customer service changes? Read our advice on how to up your stakes with online reputation management.
Jane Garfinkel Product Manager

Proof is in the Pudding

3 min read | October 29, 2018
Read our CEO/Founder Matt Murray's thoughts on starting Widewail as it has been a realization of a dream and the most daunting task he has ever faced.
Jane Garfinkel Product Manager

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.