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Posts by Ellie Guyon

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About the Author

I'm a Vermont local and graduate of UVM where I studied English, Global Studies and the Creative Arts. Outside of my Review Response Specialist role at Widewail, I take on projects with local arts groups as a writer, performer/director, and musician. I am an avid reader and I enjoy collaborating on all things creative.
Artificial Intelligence

Improve Products and Services with AI Customer Insight Analysis

9 min read | August 29, 2024
Learn how leveraging AI can distill customer feedback analysis and enhance your products and/or services.
Ellie Guyon Review Response Specialist
Property Management

Leveraging Resident Insights for Peak Leasing Season

6 min read | August 12, 2024
Explore the most compelling resident experience stats during the tour and move-in stages and gain key data-driven insights to guide your reputation management strategy.
Ellie Guyon Review Response Specialist
Property Management

How to Measure Resident Experience in Property Management

9 min read | July 25, 2024
A guide to measuring and applying resident experience metrics to your property and multifamily management strategy.
Ellie Guyon Review Response Specialist
Review Response

3 Reasons Prospects Don’t Trust Your Reviews

5 min read | July 10, 2024
Why prospects might not trust your reviews and how to build credibility. Personalize responses, maintain review frequency and embrace negative feedback for authentic trust...
Ellie Guyon Review Response Specialist
Review Response

5 Non-Negotiable Review Response Rules

6 min read | June 28, 2024
Effectively manage your business's online reputation with these review response best practices.
Ellie Guyon Review Response Specialist
Property Management

Renewal Realities and Strategies for Effective Multifamily Retention

7 min read | June 25, 2024
Improve your online multifamily reputation strategy and gain insight into what impacts resident renewal decisions.
Ellie Guyon Review Response Specialist
Reputation Management

How Residential Tours Can Help Drive Positive Reviews

7 min read | June 14, 2024
Hone your multifamily marketing and review generation strategies during the tour stage of the resident lifecycle.
Ellie Guyon Review Response Specialist
Reputation Management

What is Enterprise Reputation Management?

8 min read | May 10, 2024
What's the definition of reputation management for large companies? It relates to your organization size and how to protect, monitor and improve your corporate-level brand...
Ellie Guyon Review Response Specialist
Property Management

Mastering Multifamily Reputation Management - Rooms with Ronald Podcast

5 min read | April 27, 2024
Online reputation management is key for multifamily marketers. Unlock the power of reviews for your community and learn how to leverage resident feedback.
Ellie Guyon Review Response Specialist
Property Management

6 Tips for Running a Successful Multifamily Reputation Management Pilot Program

6 min read | April 4, 2024
Find the best support for your residents and your property through a reputation management pilot program.
Ellie Guyon Review Response Specialist
Reputation Management

What Are Customers Talking About Most When Reviewing Car Dealerships?

11 min read | February 26, 2024
We found the five main categories that automotive customers care about. Learn how to utilize this information to improve your business operations.
Ellie Guyon Review Response Specialist

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.