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WIDEWAIL FOR AUTOMOTIVE

Automated Reviews and CX Intelligence for Automotive.

Widewail handles the follow-up, responds to reviews on your behalf, and turns all that customer feedback into insights your leaders can actually use. So your reputation improves (and your team gets better) without you doing all the work.

Home banner image | Automotive Focus

More Reviews. Better Responses. Smarter Decisions. Built for Automotive.

Widewail Signal - Get Reviews

What Dealers Need to Get More Reviews

Technology to power your review requests. On time, personalized, and without frustrating your customers.

Get Reviews
Widewail Response - Respond to Reviews

Review Response You Can Trust

Our team replies fast, sounds like you, and helps you engage with every review without adding headcount.

Respond Like a Pro
Widewail Intelligence - CX Analysis

Automotive Customer Intelligence

Understand what your customers are saying in reviews - by location, by employee - with AI-powered insights built for action.

Analyze Your Reviews

Reputation and Intelligence: A Better Way

What Widewail Replaces… and What You Get Instead

Analyzing review trends

Instead of

Reading reviews manually and guessing.

Widewail gives you…

AI-powered insights that identify trends, insights, and detail operational issues so you can fix problems.

Asking customers for reviews

Instead of

Staff solicitations and QR codes.

Widewail gives you…

Automated review requests via the right channel and at the right time to convert exceptionally well.

Writing review responses

Instead of

Customer service manager chasing people down over days and weeks.

Widewail gives you…

Thoughtful human-authored responses in under 24 hours. Back-and-forth with frontline teams happens within the Widewail app.

Sending follow-up surveys for deeper insights

Instead of

Surveys with low response rates.

Widewail gives you…

High-response private surveys that provide detailed insights and are coordinated with review requests, so you don’t oversurvey.

Manage listings

Instead of

Randomly discovering business listing errors and updating details manually.

Widewail gives you…

One-click updates for thousands of listings across 75+ platforms from a single dashboard.

How Widewail Helps Dealerships

Home Icon Signal

Create Customer Signal

Home Icon Signal

Create Customer Signal

Automation

Grow your business with review content. Widewail helps you automatically send review requests via SMS. Get more 5-star reviews from happy customers with Widewail’s set-it-and-forget-it software.

Get More Reviews review response
review generation

Loved by Top-Rated Businesses

dealerworld-logoSmall

"The president of one of our dealer groups was responding to reviews himself before Widewail. He runs five rooftops and a collision center. That’s not sustainable."

Mark Ferguson

VP of Business Development, Dealer World

McGovern

"The value Widewail adds through their simple process and real human responses—something not every vendor offers—has made a big difference for us."

Jennifer Martel

Director of Marketing, McGovern Auto Group

cavender logo gray

"If we didn’t have Widewail, asking for reviews just wouldn’t get done."

Colby Joyner

VP of Marketing, Cavender Auto Group

Northtown Logo Gray

“We’re not just collecting feedback. We’re doing something with it.”

Luke Schnell

Director of Marketing, Northtown Automotive Companies

Research

Customer Experience Data Reports for Automotive

Custom research with data sourced entirely from Google reviews. Let us show you
what's possible with Widewail Customer Intelligence at an industry-wide scale.